tx60 pro | Privacy Policy and How We Protect Your Data

Why Trust TX60 Pro

How We Protect Your Information

TX60 Pro's privacy policy is more than words — it protects every member's data at the highest level through technology and rigorous processes.

Advanced Encryption Technology

Every data transmission on the TX60 Pro platform is protected by SSL 256-bit encryption. Your payment details, password, and personal information are never stored in an exposed state.

No Third-Party Data Sharing

TX60 Pro will never sell or share your personal information with advertisers or third parties. Outside of legal obligations, your data remains strictly confidential.

Your Control Over Your Data

You can view, update, or delete your stored data at any time. TX60 Pro's support team processes these requests promptly.

Smart Cookie Management

Cookie usage on TX60 Pro is fully transparent. We clearly explain which cookies are used and why. You can manage cookie preferences through your browser settings.

Controlled Data Access

Even within TX60 Pro's internal teams, only authorized personnel have access to your data. This is enforced through a role-based access control system.

Scheduled Data Deletion

TX60 Pro automatically deletes data that is no longer needed once the retention period has passed. Your old and unused information is never stored indefinitely.

1. Introduction
2. Data Collection
3. Use of Information
4. Data Sharing
5. Cookie Policy
6. Data Security
7. Your Rights
8. Third-Party Services
9. Children's Privacy
10. Data Retention
11. Policy Changes
12. Contact

1 Introduction

TX60 Pro is a trusted online gaming platform in Bangladesh. We believe that safeguarding your personal information is one of our most important responsibilities. This Privacy Policy ("Policy") applies to the TX60 Pro website, mobile application, and all associated services.

By registering with TX60 Pro or using our services, you agree to this Privacy Policy. This policy applies alongside our Terms & Conditions and forms a legally binding agreement. We are committed to full transparency about what data we collect and how it is used.

This Privacy Policy has been developed in compliance with GDPR and international data protection standards. TX60 Pro always operates in accordance with applicable laws and regulations.

2 What Information We Collect

TX60 Pro collects only the information necessary to provide our services. The data we collect falls into two categories:

Information You Provide Directly:

At registration: full name, email address, mobile number, date of birth, and country.
During KYC verification: a copy of your national ID or passport, and a selfie.
At the time of payment: bKash/Nagad/Rocket number or bank account details.
When contacting support: your messages and details of any complaints.
When participating in promotions: your name, photo, or other required details.

Automatically Collected Information:

Device information: device type, operating system, and browser version.
Usage data: login times, gaming history, betting patterns, and session duration.
Location: Approximate location derived from IP address (not precise GPS).
Cookies & Tracking: Cookie data for service quality improvement.

TX60 Pro never collects unnecessary data. If you are ever asked for information that seems unusual, please contact our support team immediately.

3 How We Use Your Information

TX60 Pro uses collected data only for specific, legitimate purposes. Details are outlined in the table below:

Data Type	Purpose of Use	Legal Basis
Name & Contact Information	Account creation & management, and customer support	Contract Performance
National ID	Age & Identity Verification (KYC)	Legal Obligation
Payment Information	Deposit & withdrawal processing	Contract Performance
Gaming History	Fraud prevention and responsible gaming monitoring	Legitimate Interest
Device & IP Information	Security Monitoring & Fraud Detection	Legitimate Interest
Email Address	Important Notifications & Promotional Communications	Consent

TX60 Pro never shares your data with third parties for profiling or targeted advertising. You can unsubscribe from promotional emails at any time.

4 Data Sharing Policy

TX60 Pro's core principle is to keep your data private. However, information may be shared in the following limited circumstances:

Payment Processor: Only the payment information necessary to process a transaction is shared with bKash, Nagad, or your bank. These partners are also bound by strict confidentiality agreements.
Legal Authorities: Information may be disclosed in compliance with applicable law in response to court orders, government directives, or legal investigations.
Fraud Prevention Agency: Information may be shared with regulatory authorities to prevent money laundering or serious fraud.
Company Successors: In the event of a business merger or acquisition, the new owner will be bound by this privacy policy.

Whenever data is shared in any of the above circumstances, TX60 Pro will notify you in advance where possible. The amount of data shared is always kept to the minimum necessary.

5 Cookie Policy

TX60 Pro uses cookies on its website and app to enhance your experience and keep the platform running smoothly. The cookies we use:

Essential Cookies: Required to maintain login sessions, store security tokens, and run core services. Disabling these may prevent TX60 Pro from functioning properly.
Performance Cookies: To analyze page load times and user experience. This data is entirely anonymous.
Functionality Cookies: To save your language preference, theme settings, and other personalizations.
Analytics Cookies: Used to understand usage patterns and improve TX60 Pro's services.

You can disable all non-essential cookies at any time through your browser settings. TX60 Pro does not use any third-party advertising cookies.

6 Data Protection Measures

TX60 Pro follows industry-leading technology and processes to keep your data secure:

All data transmissions are secured with TLS 1.3 / SSL 256-bit encryption.
Passwords are stored using bcrypt hashing — never in plain text.
Payment information is processed in accordance with PCI DSS standards.
Round-the-clock security monitoring is active on all servers.
Regular security audits and penetration tests are conducted.
Data backups are kept in encrypted offsite storage.
Staff access is restricted on a need-to-know basis.

In the event of a data breach, TX60 Pro will notify affected users within the timeframe required by law and take prompt remedial action.

7 Your Rights

As a TX60 Pro user, you have the following rights over your own data:

Your Rights

Full Control Over Your Own Data

TX60 Pro respects each member's data rights. Contact our support team to exercise any of the rights listed below.

Right to Access

You have the right to know what information TX60 Pro holds about you. Upon request, full details will be provided within 30 days.

Right to Rectification

If any of your stored information is incorrect, you can request a correction. TX60 Pro will update it promptly.

Right to Erasure

After closing your account, you may request that all your personal data be deleted. TX60 Pro will comply unless legally required to retain it.

Right to Data Portability

You may request your stored data in a machine-readable format (JSON/CSV). TX60 Pro provides this free of charge.

Right to Object to Processing

You may object to the use of your data for specific purposes, particularly in the case of marketing communications.

Right to Withdraw Consent

You may withdraw consent at any time for any data processed on the basis of consent.

8 Third-Party Services

TX60 Pro works with a select group of trusted third-party providers that support our platform's operations. These partners only receive the data necessary to deliver their specific services:

Payment Gateway: bKash, Nagad, Rocket & banking partners – for payment processing.
KYC Verification Service: Licensed verification providers to confirm identity.
Cloud Infrastructure: For secure data storage and processing.
Customer Service Platform: For live chat and ticket management.

All third parties are bound by strict data processing agreements with TX60 Pro and cannot use your information for any purpose beyond what TX60 Pro has authorised. While TX60 Pro may contain links to third-party websites, TX60 Pro is not responsible for the privacy practices of those sites.

9 Children's Privacy

TX60 Pro strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from minors. TX60 Pro has taken the following steps in this regard:

Age verification is carried out at the time of registration.
Age is verified through the KYC process.
If a minor is identified, the account is closed immediately.
Any data inadvertently collected from minors is deleted immediately.

If you become aware that a minor is using TX60 Pro, please notify us immediately at support@tx60pro.com.

10 Data Retention Period

TX60 Pro does not retain any data beyond the period it is needed. Retention periods by data type:

Data Type	Retention Period	Purpose
Account Information	Duration of active account + 5 years	Legal Obligation
Transaction Records	7 Years	Financial Regulatory Compliance
KYC Documents	5 years after account closure	AML Regulations
Gaming Logs	3 years	Dispute Resolution
Support Conversations	2 Years	Service Quality Improvement
Marketing Preferences	Until Consent is Withdrawn	Consent-Based

Once the designated period expires, TX60 Pro automatically deletes or fully anonymizes that data.

11 Privacy Policy Updates

TX60 Pro may update this Privacy Policy as needed. In the event of any changes, we will take the following steps:

A notification will be sent to your registered email at least 30 days before any significant changes take effect.
The updated policy will be published on this page, and the "Last Updated" date will be revised accordingly.
Continuing to use TX60 Pro after any changes takes effect will be considered as your acceptance of the updated policy.
If you do not agree to the changes, you may request to close your account.

We recommend visiting this page regularly to stay up to date with the latest policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with TX60 Pro. Our dedicated privacy team is always ready to handle your queries promptly.

Email: support@tx60pro.com
Support Portal: Log in to your TX60 Pro account and submit a ticket from the Support section.
Live Chat: 24/7 live chat support is available on the TX60 Pro platform.
Response Time: Responses are typically provided within 24–48 hours.

For data requests (access, correction, or deletion), include "Data Request – [your username]" in the email subject line. We will process your request within 30 days.

TX60 Pro – Your Privacy Our Priorities